Featured Customer Review:
Esther Moran, Workforce Manager at tpv.com
The program exceeded our expectations, is easy to understand. We can work with our 2 call centers with different time zone, adjust schedules base in our necessities and see exactly how we are in real time. Special Thanks to our Technical support "Kory" he was there always answering and working in our needs.
What we do at spreadsheet scheduler
Here at Spreadsheet Scheduler, we help you schedule the right number of contact center agents at the right time to make sure you are hitting your Service Levels as efficiently and cost effectively as possible.
Our Patent Pending software helps you to know what your call center staffing needs are and schedule your staff when you need them.
All of our products come with a detailed training video of how to use that particular product and teaches the Workforce Management principles around it.