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What we do at spreadsheet scheduler
Here at Spreadsheet Scheduler, we help you schedule the right number of contact center agents at the right time to make sure you are hitting your Service Levels as efficiently and cost effectively as possible.
Our Patent Pending software helps you to know what your call center staffing needs are and schedule your staff when you need them.
All of our products come with a detailed training video of how to use that particular product and teaches the Workforce Management principles around it.