Now is the time to start Forecasting and Scheduling your Small Call Center
Now is the time to start saving money and better hit your service level goals by focusing on how many agents you really need at all your hours of operation and scheduling to it.
Our low cost solutions all come with free training videos of how to both use the product as well as how to apply the product to Workforce Management (WFM) principles.
Even a call center of around 30 agents may very well be spending over $1 million a year on call center agent costs. That leaves a huge amount of savings that you could potentially realize.
Because our unique software products are coded in a programming language buried within Excel, we are able to take advantage of Excel’s stability and flexibility while creating low cost forecasting and scheduling solutions with a familiar look and feel.
Be sure to check out our recommended products below to start forecasting and scheduling your call center, and our list of product packages here:
Some other locations you might want to check out are our Main Page, our WFM Process Flow, and an ROI sheet to see how much you could be saving at SpreadsheetScheduler.com